# Our work
URL: https://www.associativetrails.com/work/

For twenty years we've built systems that help professional firms capture, structure and use knowledge.

Today those same problems are the foundations of successful AI adoption.

The projects below were delivered long before AI became a boardroom priority, but they solved the same underlying challenge: making expertise visible, reusable and available beyond the people who happen to hold it.

- Eckersley O'Callaghan: An early example of a problem many organisations still face today. The technical knowledge existed, but finding the right answer often depended on knowing who to ask. (https://www.associativetrails.com/work/eckersleyocallaghanintranet/)

- London Business School: A knowledge-capture tool for compiling, annotating and sharing the reading and references behind academic work. (https://www.associativetrails.com/work/lbsknowledge/)

- Heatherwick Studio: A bespoke intranet built around tens of thousands of records covering projects, skills and studio history. (https://www.associativetrails.com/work/heatherwiki/)

- Sling: A workflow platform that allows firms to build and run their own approval processes, supported by an Outlook integration that surfaces relevant information where people already work. (https://www.associativetrails.com/work/sling/)

## What these projects have in common

Different professional firms. Different technologies. Different outcomes.

The common thread is understanding how knowledge moves through organisations. Not because every firm needs another system, but because successful AI depends on understanding where knowledge lives, how decisions get made, and what should remain human judgement.

## Track record

Two decades of knowledge and workflow systems for professional services firms.

- Arup: CMS rebuild and web standards realignment (https://www.associativetrails.com/work/arupcms/), contacts and events database (https://www.associativetrails.com/work/arupcontacts/), marketing collateral repository (https://www.associativetrails.com/work/arupcollateral/)

- Scott Brownrigg: Compass intranet, staff and project portal (https://www.associativetrails.com/work/scottbrownriggcompass/), iOS portfolio app (https://www.associativetrails.com/work/scottbrownriggapp/), CRM and events systems (https://www.associativetrails.com/work/scottbrownriggspider/)

- Sheppard Robson: company intranet (https://www.associativetrails.com/work/sheppardrobsonintranet/) and CRM (https://www.associativetrails.com/work/sheppardrobsoncrm/)

- Ellipse: website and content management system (https://www.associativetrails.com/work/ellipsecms/) with PDF form generation for insurance claims

- Grant Thornton: full-lifecycle event management system (https://www.associativetrails.com/work/grantthorntonevents/)

- Ashridge Business School: business news and analysis platform (https://www.associativetrails.com/work/perspectives/)

- Old Arupians: long-running community website (https://www.associativetrails.com/work/oldarupians/) for a network of retired Arup staff